Which of the Following Statements Is True About ISO 9000

question 177

Multiple Choice

Which of the following statements is true about ISO 9000?

• A) ISO 9000 is a standard of quality measurement.
• B) ISO 9000 has not been adopted in Europe.
• C) ISO 9000 certifies the quality of the product.
• D) ISO 9000 certifies the firm's commitment to continuous improvement.

Understand the concepts and importance of driving and restraining forces in the change process.

Recognize the role of learning in managing and facilitating change.

Identify strategies to manage resistance to change effectively.

Understand the role of change agents and the characteristics that make them effective.

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Definitions:

Statistical Significance

A measure of how likely it is that obtained results are not due to chance, often determined by a p-value.

Systematic Variance

The portion of total variance in a set of data that is attributable to identifiable factors or variables, as opposed to random variance.

Group Means

The average values obtained from different samples or sets of data, representing the central tendency of each group.

Grand Mean

The mean of means, calculated by taking the average of several group means, used in statistical analysis to summarize overall data.