The Balanced Scorecard Becomes a Means of Communicating the Strategy

question 91

Multiple Choice

The balanced scorecard becomes a means of communicating the strategy of the organization to its employees and managers.What might be a downside of communicating this information?

• A) Employees will need direction about what is to be done.
• B) Employees will need to understand where the organization is headed.
• C) Sensitive information may end up in the hands of competitors.
• D) All of these.

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Definitions:

Social Loafing

The phenomenon where individuals exert less effort when working in a group than when working alone.

Group Polarization

The phenomenon where a group's prevailing opinions or decisions become more extreme following discussion among its members.

Diffusion of Responsibility

A phenomenon where individuals are less likely to take action or feel responsible in the presence of a large group of people.

Prosocial Behaviour

Voluntary behavior intended to benefit another, such as helping, sharing, or providing comfort, which is motivated by empathy, moral principles, or a desire for social approval.