The Perspective That Defines the Capabilities Needed by the Organization

question 37

Multiple Choice

The perspective that defines the capabilities needed by the organization to create long-term improvement is the

• A)financial perspective.
• B)customer perspective.
• C)process perspective.
• D)learning and growth perspective.

---

Definitions:

Dollars

Dollars are a unit of currency used in various countries, including the United States, representing the medium of exchange for goods and services.

Yen

The official currency of Japan.

Pounds

A unit of weight in the imperial system equal to 16 ounces, or the currency of the United Kingdom.

C$1.00 Decreased

A specific case indicating a reduction in value by one Canadian dollar.