The Critical Performance Measures of the Balanced Scorecard Have Some

question 107

Multiple Choice

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

• A)scorecard measures are linked by cause-and-effect relationships
• B)performance measures are derived from strategy
• C)benchmarking plays a critical role
• D)performance measures should be balanced between outcome and lead measures

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Definitions:

Emotional Issues

Psychological challenges or difficulties that affect an individual's mood, feeling, and behavior.

Highly Charged

Describes an object or situation that holds a significant amount of electrical charge or emotional intensity.

Information Overload

A condition where an individual is exposed to too much information, making it difficult to process, understand, and make decisions.

Overused

Refers to something that is used more often than is necessary or advisable, which can lead to inefficiency or diminished effectiveness.