Total Quality Management Emphasizes

question 56

Multiple Choice

Total quality management emphasizes

• A)zero defects.
• B)continual improvement.
• C)elimination of waste.
• D)all of these.

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Definitions:

Defensive Technique

Strategies or behaviors aimed at protecting oneself from threat, criticism, or harm, often in a psychological context.

Nonthreatening Information

Data or facts presented in a manner that is not intimidating or hostile, aiming to encourage open communication and understanding.

360-degree Feedback

A comprehensive feedback system involving evaluations from an employee's supervisors, peers, subordinates, and sometimes clients.

Blind Area

An aspect of our personality or behaviors not known to oneself but visible to others, part of the Johari window concept in psychology.