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Which of the Following Were Not Among Reported Ethical Misconducts

question 30

Multiple Choice

Which of the following were not among reported ethical misconducts undertaken to benefit the individual,according to a 2009 Ethics Resource Center survey?

Identify and differentiate between various types of bank accounts and their features.
Recognize the risk and liability associated with debit and credit card usage.
Understand how interest rates affect savings and borrowing choices.
Understand the purposes and features of different financial services and products, such as certificates of deposit, asset management accounts, and trust accounts.

Definitions:

Mystery Shoppers

Individuals hired to pose as customers and evaluate the quality of service, product, and environment of retail stores or other businesses.

Quality

The degree to which a product, service, or process meets or exceeds customer expectations or standards.

Customer Service

Assistance and support provided by a company to those people who buy or use its products or services.

Availability

The state of being accessible or obtainable; in commerce, refers to how readily a product or service can be found or provided.

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