What Are the Three Elements of the Service Package

question 65

Multiple Choice

What are the three elements of the service package?

• A) physical goods, sensual benefits, and psychological benefits
• B) sales, return policy, and warranty
• C) customer service, return policy, and warranty
• D) kindness, information provision, and speed
• E) physiological benefits, sensual benefits, and psychological benefits

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Definitions:

Counteroffer

An offeree’s response to an offer in which the offeree rejects the original offer and at the same time makes a new offer.

Original Offeror

The entity or individual who first makes an offer or proposal in a contract negotiation scenario.

Offer Terminates

The point at which a proposal or invitation to engage in a contract is revoked or becomes invalid.

Specified Time

A clearly defined or designated period within which something is supposed to happen or be completed.