Service Design Differs from Product Design by Including _____________

question 84

Multiple Choice

Service design differs from product design by including _____________ .

• A) customer needs
• B) marketing personnel in the decision making process
• C) speed
• D) quality
• E) the esthetic and psychological benefits of the product

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Definitions:

The Testing Effect

The phenomenon where long-term memory is enhanced when some of the learning period is devoted to retrieving the to-be-remembered information through testing.

Long-term Retention

The ability to maintain and recall information over extended periods.

Recall Information

The process of accessing and retrieving previously learned or experienced information from memory.

Marriage Rituals

Marriage rituals are formalities or ceremonies associated with the act of marriage, varying widely between cultures.