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Companies That Have Low Customer Contact and Are Capital Intensive

question 25

True/False

Companies that have low customer contact and are capital intensive, yet provide a service, are called service factories.


Definitions:

Coke

A fuel with a high carbon content and few impurities, made by heating coal in the absence of air, used mainly in steel manufacturing.

Income Effect

The alteration in the income of either a person or an economy and the impact this change has on the demand for a specific product or service.

Inferior Good

A type of good for which demand decreases as the income of the consumer increases, opposite to normal goods.

Substitution Effect

The change in consumption patterns due to a change in the price of goods, leading consumers to substitute one good for another.

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