What Occurs When a Customer Decides Not to Enter the Waiting

question 57

Multiple Choice

What occurs when a customer decides not to enter the waiting line?

• A) vacillating
• B) walking
• C) reneging
• D) balking
• E) jockeying

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Definitions:

Disintermediation

Eliminating intermediaries in a supply chain, allowing direct transactions between buyers and producers.

Supplier Codes

Unique identifiers assigned to vendors that allow companies to manage and track transactions and orders more efficiently.

Social Sustainability

The ability of a society to develop processes and structures which not only meet the needs of its current members but also support the ability of future generations to maintain a healthy community.

Just-In-Time (JIT)

An inventory management strategy that aims to increase efficiency and decrease waste by receiving goods only as they are needed in the production process.