Which of the Following Waiting Line Systems Best Describes a Drive-Through

question 120

Multiple Choice

Which of the following waiting line systems best describes a drive-through service at a fast-food restaurant, where the order is placed at the first service point, the order is paid for at the second service point, and the food is picked up at the third service point?

• A) single-server, single-phase
• B) single-server, multi-phase
• C) multi-server, single-line, single-phase
• D) multi-server, multi-line, single-phase
• E) multi-server, multi-phase

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Definitions:

Unemployment Rate

The percentage of the labor force that is unemployed and actively looking for employment.

Labor Force Statistics

Data and metrics that provide information about the employment and unemployment rates, workforce composition, and other labor market indicators.

Efficiency Wages

Wages set above the equilibrium level by employers to increase worker productivity, discourage turnover, and reduce shirking.

Efficiency-Wage Theory

A theory suggesting employers pay above the market equilibrium wage to increase worker productivity.