Which of the Following Is Not Considered to Be a Valid

question 53

Multiple Choice

Which of the following is not considered to be a valid performance measure of a waiting line system?

• A) the average number of customers waiting in line
• B) the average number of customers in the system
• C) the average amount of time customers spend waiting
• D) the arrival pattern
• E) the system utilization rate

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Definitions:

Unethical Behaviour

Actions or decisions that violate moral or professional principles, often resulting in harm or unfairness.

Defensiveness

The quality of being very anxious to challenge or avoid criticism; the act of defending oneself against perceived threat or critique.

Bounded Ethicality

The psychological process by which people come to engage in behaviour that violates their own ethical standards.

Psychological Process

The internal mental mechanisms and functions that underpin an individual's thoughts, emotions, and behaviors.