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What are the two elements that define a waiting line system?
Trenches
Long, narrow ditches used in warfare to protect soldiers from enemy fire, or metaphorically, to denote being deeply immersed in a challenging or demanding situation.
Socialization Process
The process by which individuals learn the values, norms, and required behaviors which are necessary for participating within their society or specific groups.
Strong Cultures
Organizational environments characterized by deeply shared values, beliefs, and norms that influence behavior of members.
Pathological Cultures
Organizational cultures that are unhealthy or dysfunctional, often hindering performance and well-being.
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