A Useful Tool for Translating Customers' Everyday Language into Specific

question 29

Multiple Choice

A useful tool for translating customers' everyday language into specific technical requirements is

• A) Quality Function Deployment
• B) Quality circles
• C) Quality of design
• D) Scatter diagrams
• E) Cause-and-effect diagrams

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Definitions:

Predictable Lags

Delays between the implementation of monetary or fiscal policy and the observable effects of such actions on the economy.

Eliminate Inflation

The goal of reducing the rate of increase in the general price level of goods and services to zero.

Passive Policy

A government or central bank policy characterized by minimal intervention in the economy.

Anticipated Inflation

The rate of inflation that consumers, businesses, and investors expect to occur in the future.