Quality Has Gained Such Prominence Because Organizations

question 120

Multiple Choice

Quality has gained such prominence because organizations

• A) are following the latest management fad
• B) have found a low cost process to keep some employees busy
• C) have identified an employee perk, membership in quality circles
• D) understand it is minimal cost and something to do
• E) have gained an understanding of the high cost of poor quality

Describe different types of interviews and their applicability in quantitative and qualitative research.

Define and differentiate between validity and reliability in research measurements.

Understand the principles and legal issues involved in the final payment process in banking transactions.

Comprehend the warranties and liabilities of collecting banks in the transfer of commercial paper.