A Useful Tool for Translating Customers' Everyday Language into Specific

question 29

Multiple Choice

A useful tool for translating customers' everyday language into specific technical requirements is

• A) Quality Function Deployment
• B) Quality circles
• C) Quality of design
• D) Scatter diagrams
• E) Cause-and-effect diagrams

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Definitions:

Preexisting Duty

An obligation that a party is already legally bound to, which cannot serve as consideration for a new contract.

Forbearance to Sue

An agreement or arrangement where a party chooses not to pursue legal action in exchange for some form of compensation or under specific conditions.

Legal Claim

A formal assertion by a party seeking judicial relief due to another party's action or failure to act in accordance with the law.

Promisor

An individual or entity who makes a promise or agreement to perform a specified act or service for a promisee.