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Who developed a formula for determining the cost of poor quality?
Sig
A term used in prescriptions, derived from the Latin "signatura," instructing patients on how to take their medication.
Milliliter
A unit of volume equal to one-thousandth of a liter, commonly used in measuring liquid quantities.
QAM
An acronym for "Quality Assurance Management," pertaining to the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure standards of quality are being met.
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