What Is the Only Service Company to Have Won the Malcolm

question 9

Multiple Choice

What is the only service company to have won the Malcolm Baldrige National Quality Award twice?

• A) Marriott
• B) Nordstrom Department Stores
• C) Wal-Mart
• D) Ritz-Carlton
• E) Northwest Airlines

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Definitions:

Merchandise Overnight

A rapid delivery service specifically targeting the overnight shipping of retail goods to customers.

Trade Agreements

Legal contracts between countries that determine the rules of trade between them, often aiming to reduce tariffs and foster increased commerce.

Export Capabilities

refers to a company's ability to sell its goods or services outside its own country, involving knowledge of international markets and logistics.

U.S. Businesses

Companies or commercial organizations based in the United States.