Service Organizations Use Different Techniques Such as _____________, ___________, and ____________

question 32

Short Answer

Service organizations use different techniques such as _____________, ___________, and ____________ for effective use of service capacity.

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Definitions:

Secondary Reinforcer

Indicates any stimulus that has become reinforcing through its association with a primary reinforcer, often used in behavioral conditioning.

Probability

A measure of the likelihood that a particular event will occur, often expressed as a number between 0 and 1.

Operant Conditioning

a method of learning that uses rewards and punishments to influence behavior.

Classical Conditioning

A learning process in which a neutral stimulus becomes associated with a meaningful stimulus and acquires the capacity to elicit similar responses.