Service Organizations Use Different Techniques Such as _____________, ___________, and ____________

question 32

Short Answer

Service organizations use different techniques such as _____________, ___________, and ____________ for effective use of service capacity.

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Definitions:

Informal Organization Network

A network within an organization that is built on personal relationships, social ties, and unofficial communication channels.

Hawthorne Studies

A series of studies conducted in the early 20th century that examined how work environment and conditions affect worker productivity, highlighting the importance of social factors.

Human Relations

The study and practice of improving interaction and understanding between people in a workplace or social contexts.

Workplace Relations

The dynamics and interactions between employees and employers, including communication, teamwork, and conflict resolution.