Groups Who Are Perceived to Be Minorities or Those Affected

question 7

Multiple Choice

Groups who are perceived to be minorities or those affected by cultural competency and health literacy issues include all of the following except:

• A) men.
• B) women.
• C) children.
• D) elders.

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Definitions:

Conversational Marketing

A strategy that utilizes chatbots, messaging apps, and other digital tools to engage customers in a dialogue, improving customer experience and boosting sales.

Social Computing

A type of information technology that combines social behavior and information systems to create value.

Feedback

Information provided about the result of a certain process or activity, used as a basis for improvement or correction.

Social Marketplace

An online platform that combines e-commerce with social media features, allowing users to buy, sell, and interact.