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An Approach That Asks the Questions "What Is It For

question 84

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An approach that asks the questions "What is it for?" and "How does it adapt?" is __________.


Definitions:

Operating Income

Income generated from regular business operations, calculated by subtracting operating expenses from gross profit.

Customer Satisfaction Rating

A measure used to gauge the degree to which a product or service meets or surpasses customer expectations.

Internal Processes Perspective

An approach focusing on the operations and procedures within a company to improve performance and value creation.

Performance Metrics

Quantitative and qualitative measurements used to assess, compare, and track the performance of a process, product, or organization.

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