The Authors Point Out That Lower-Level Workers Might Have Little

question 12

Essay

The authors point out that lower-level workers might have little formal power, but they always have some informal power. Describe what they mean by informal power and give an example.

---

Definitions:

Bystander Effect

A social psychological phenomenon where individuals are less likely to offer help to a victim when other people are present, often due to the diffusion of responsibility.

Just-world Phenomenon

The belief that the world is fundamentally fair, leading people to rationalize an unjust situation as deserved by the victim.

Companionate

Relating to feelings of deep affection and long-term attachment, emphasizing emotional intimacy and commitment rather than passion.

Deindividuated

Refers to a psychological state where an individual in a group experiences a reduction in self-awareness and a decreased sense of personal responsibility, often leading to uninhibited behavior.