Nonfinancial Measures Include: I. Cost Variances

question 128

Multiple Choice

Nonfinancial measures include:
I. Cost variances
II. Defect rates
III. Customer satisfaction surveys

• A)I and II only
• B)II and III only
• C)I and III only
• D)I, II, and III

---

Definitions:

Secondary Data

Information that was collected previously for another purpose but can be used for a new research question or issue.

Government Publications

Documentation and informational material published or commissioned by governmental bodies.

Primary Data

Primary data is original data that is collected directly by the researcher specifically for the purpose of their study, through methods like surveys, interviews, or experiments.

Observational Data

Information collected through directly witnessing or recording physical occurrences and behaviors, without manipulating the environment or subjects.