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Following Is Information for Last Period for Miracle Rest Resort

question 132

Essay

Following is information for last period for Miracle Rest Resort:
Resort occupancy rate 82%
Percent repeat customers 55%
Revenue from operations $5,132,200
Operating costs $4,866,445
Pretax profits $265,755
Tax rate 20%
Cost of capital 7%
Required rate of return 10%
Average assets $5,135,100
a)Select two measures that could be used for the financial perspective of the balanced scorecard and provide their calculations for Miracle Rest Resort.
b)Identify two nonfinancial measures. Link each one to a balanced scorecard perspective and explain your choice.


Definitions:

Original Estimates

The initial predictions made regarding the effort, time, and resources required to complete a project or task.

Total Estimate

The comprehensive calculation of the anticipated cost of a project or the final total quantity of something.

Parameters

Boundaries or limits that define the range within which a process or operation is performed or an investigation is conducted.

Measurable Factors

Quantifiable elements that can be used to assess progress or performance.

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