The Steps and Cycles in the Value Chain Are Most

question 40

Multiple Choice

The steps and cycles in the value chain are most closely associated with which balanced scorecard perspective?

• A) Financial
• B) Customer
• C) Internal business process
• D) Learning and growth

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Definitions:

Legal Restrictions

Laws or regulations that limit or regulate certain activities or behaviors in order to protect public interest.

Negative Emotions

Feelings that are unpleasant or undesirable, such as sadness, anger, or fear.

On-the-job

Engaged in or pertaining to the performance of tasks, duties, or responsibilities within a work environment. A second explanation emphasizing practical, hands-on experience obtained while working.

Cultures

The shared values, beliefs, norms, and practices that shape the behaviors and traditions of a group of people.