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Following is information for last period for Miracle Rest Resort:
Resort occupancy rate 82%
Percent repeat customers 55%
Revenue from operations $5,132,200
Operating costs $4,866,445
Pretax profits $265,755
Tax rate 20%
Cost of capital 7%
Required rate of return 10%
Average assets $5,135,100
a)Select two measures that could be used for the financial perspective of the balanced scorecard and provide their calculations for Miracle Rest Resort.
b)Identify two nonfinancial measures. Link each one to a balanced scorecard perspective and explain your choice.
Dissociate
In chemistry, it refers to the process by which molecules, ions, or complexes split into smaller particles or ions, often reversible and influenced by environmental conditions.
Aqueous Solution
A mixture where water acts as the dissolving medium.
LiI
Lithium iodide, a chemical compound made of lithium and iodine, used notably in batteries and pharmaceuticals.
Electrolyte
A substance that produces an electrically conducting solution when dissolved in water, important in many biological processes.
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