Examlex
The manager of a car dealership has asked you to gather performance measures regarding the customer perspective. Her objective is to have a high proportion of satisfied customers to increase repeat business. List two possible measures you could recommend, and explain your choices.
Factor Analysis
A statistical approach designed to uncover hidden variables or factors that account for the observed correlation patterns within a set of variables.
Clinical Studies
Research conducted with human volunteers aimed at evaluating medical, surgical, or behavioral interventions.
Psychoanalytic
Relating to a psychological theory and therapy developed by Sigmund Freud that emphasizes unconscious motivations and conflicts as the drivers of human behavior.
Self-Actualized
The achievement of realizing one's abilities and potential, often seen as a universal drive or necessity.
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