For Each of the Following Sentences, Select the Correct Adjective

question 37

Multiple Choice

For each of the following sentences, select the correct adjective or adverb in the parentheses.
-Tom's (shocking, shockingly) bad behavior surprised all of us.

• A) shocking
• B) shockingly

---

Definitions:

Customer Experience

The overall perception and feelings a customer has about their interactions with a company or brand across all touchpoints.

Relationship Marketing

A strategy designed to foster customer loyalty, interaction, and long-term engagement rather than focusing solely on immediate sales.

Customer Value Proposition

An expression of how a product or service meets or exceeds the needs and expectations of a customer.

Internal Marketing

An approach to business management that treats employees as internal customers to engage and motivate them towards company goals.