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What are the principal advantages/disadvantages of mail surveys?
Compliance
The act of conforming, submitting, or adapting one's actions to another's wishes, rules, or regulations.
Referent Group
A group to which an individual or another group is compared, often for the purpose of evaluating and understanding one's own attitudes, values, and behaviors.
In-Group
A group in society with which an individual psychologically feels a sense of belonging.
Out-Group
A social group towards which a person feels a sense of competition or opposition.
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