Which Quality Approach Requires Performance to Be Measured Against Another

question 2

Multiple Choice

Which quality approach requires performance to be measured against another world-class company?

• A) Root cause analysis
• B) Failure Mode and Effects Analysis (FMEA)
• C) Benchmarking
• D) Lean

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Definitions:

Flashbulb Memory

A highly detailed, exceptionally vivid 'snapshot' of a moment or circumstance in which a piece of surprising and consequential (or emotionally arousing) news was heard.

Episodic Memory

A subtype of long-term memory that involves the recollection of specific events, situations, and experiences.

Capacity

The maximum amount that something can contain or produce, or the ability to perform, understand, or withstand something.

Overestimated

To assess or judge something to be greater, larger, or more important than it actually is.