Which of the Following RFM Scores Refer to the Most

question 24

Multiple Choice

Which of the following RFM scores refer to the most valuable customer?

• A)123
• B)555
• C)333
• D)111

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Definitions:

Direct Materials

The raw materials that are consumed in the manufacturing process and are directly allocated to the product.

Factory Overhead

All indirect costs associated with manufacturing, excluding direct materials and direct labor, such as maintenance, utilities, and equipment depreciation.

Management Process

The five basic management functions of (1) planning, (2) directing, (3) controlling, (4) improving, and (5) decision making.

Planning

The process of setting goals, developing strategies, and outlining tasks and schedules to accomplish the goals.