________ Is the Difference Between the Sum of the Revenue

question 15

Multiple Choice

________ is the difference between the sum of the revenue generated by the supply chain and the sum of the costs that all organisations in the supply chain incur to obtain that revenue.

• A)Supply chain compatibility
• B)Supply chain sustainability
• C)Supply chain profitability
• D)Supply chain analytics

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Definitions:

Product Knowledge System

A system designed to organize, store, and manage information about products, serving as a resource for improving customer service and sales strategies.

Upselling

The practice of encouraging customers to purchase a comparable higher-end product than the one in question, enhancing customer satisfaction and increasing sales.

Greater Value

The increased worth or utility a product, service, or action brings to its stakeholders, usually surpassing its cost or their initial expectations.

Call Center

A centralized office used for receiving or transmitting a large volume of inquiries by telephone, often for customer service.