Examlex
With respect to the five components of social media information systems (SMIS) ,which of the following statements is true of SM sponsors?
Offensive Act
An action that is deemed disrespectful, harmful, or insulting towards others, often resulting in negative perceptions or damage to reputation.
Issues Management
The proactive process of identifying, evaluating, and responding to issues and trends that could affect an organization’s relationships with its stakeholders and its reputation.
Crisis Communication
A specialized area of public relations designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.
Crisis Communication
The effort by a business or organization to communicate effectively during unexpected events that threaten to harm its reputation or stakeholders.
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