The Two Strength Factors That Relate to All Three Competitive

question 86

Multiple Choice

The two strength factors that relate to all three competitive forces are ________ and customer loyalty.

• A)customer satisfaction
• B)switching costs
• C)nature of products
• D)employee unions

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Definitions:

Lower Brain

Refers to the brainstem and diencephalon, areas responsible for basic life functions such as breathing, heart rate, and arousal.

Cultural Rules

The implicit and explicit norms that guide behaviors, beliefs, and values within a specific culture.

Angry

A strong feeling of displeasure or hostility, often as a reaction to a perceived wrong or injustice.

Display Rules

Culturally determined guidelines that dictate how and when emotions should be expressed in social situations.