Chapter 4 Lists Three Specific Reasons a Writer Should Analyze

question 14

Essay

Chapter 4 lists three specific reasons a writer should analyze his or her audience during the planning phase. One is so that the document appeals to the audience's interests and needs. What are the other two reasons?

Identify effective strategies for delivering bad news in sensitive situations to minimize negative impact.

Assess the role of emotions in the communication of negative messages.

Apply guidelines for writing negative messages using an indirect approach.

Understand the significance of explaining reasons behind negative decisions respectfully and clearly.

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Definitions:

Role Overload

A situation in which an individual is given more responsibilities or roles than they are able to manage or complete effectively.

Demands

The needs or desires that individuals or groups request or expect to be fulfilled.

Capacity

The maximum amount that something can contain or the ability of something, especially in terms of production or understanding.

Perception

The method of arranging and comprehending sensory data to give it significance.