You Are Writing an Internal Proposal to Suggest That Your

question 15

Multiple Choice

You are writing an internal proposal to suggest that your company purchase a new ticket-tracking system, called Tick-Track, for the company's information-technology help desk. Which of the following is the best point to make in the introduction of your proposal?

• A) Tick-Track is made by a company that was just bought by Google.
• B) Tick-Track is designed to take advantage of the latest developments in database-search technology.
• C) We estimate that the response delays caused by our current ticket-tracking system are costing the company $1,000 per day in lost productivity.
• D) Tick-Track is a web-based system.

---

Definitions:

Client Behavior

The actions or reactions of a client in the context of a professional relationship or service.

Diabetic Foot Ulcer

An open sore or wound that occurs in approximately 15% of patients with diabetes, usually on the bottom of the foot.

Dressing Changes

The process of removing old wound dressings and applying new clean dressings to promote healing and prevent infection.

Débrides

The process of removing dead, damaged, or infected tissue to improve the healing potential of the remaining healthy tissue.