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Chapter 2 Lists Four Areas of Law Relevant to Ethical

question 12

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Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?


Definitions:

Energy Use

The amount of energy consumed in a process or by an organization, household, or device, often with a focus on reducing negative environmental impact.

Capacity

The maximum amount that something can contain or produce.

Consumer Involvement

Consumer involvement refers to the degree of interest and engagement that a consumer has with a particular product, service, or brand, affecting their purchasing decisions.

Customer Contact Audit

A customer contact audit is a comprehensive review of all the points at which a company interacts with its customers, aiming to improve customer service and experiences.

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