The Air-Conditioning System of Marcus Department Store Has Not Been

question 39

Multiple Choice

The air-conditioning system of Marcus Department Store has not been adequately cooling the store's first-floor office pod. At this point, the problem is not serious because three large shade trees overhang this portion of the building and ceiling fans provide air circulation. Although slumping sales prohibit any large expenditures at this time, the store's owner still wants to find out the reasons for the cooling failure. Consequently, his staff should conduct a study that would provide which of the following?

• A) a proposal
• B) an informational report
• C) a recommendation report
• D) an incident report

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Definitions:

Job Enrichment Model

A method of job design aimed at increasing employee satisfaction by adding more meaningful tasks and duties, which enhances motivation and performance.

Job Enlargement

Increasing the number and variety of tasks that an individual performs, aiming to reduce monotony and enhance job satisfaction.

Organized Labor

Groups of workers, such as unions, who collectively negotiate wages, working conditions, and other employment terms with their employers.

Intrinsic Rewards

The personal satisfaction and fulfillment derived from accomplishing a task or learning new skills, independent of external rewards.