Jan Is a Technical Writer for Endco, Inc

question 37

Multiple Choice

Jan is a technical writer for Endco, Inc., a company that has just completed a study to determine whether to convert to a more advanced type of server software. Jan is now compiling information for a report that will document the study and will be presented to Endco's CEO, budget director, and operations manager. Jan made a table showing the pros and cons of each of the three brands of software under consideration, along with costs. Endco's Computer Services director also gave Jan his conclusions about each brand and suggestions for what the company ought to do next. Which of the following statements is correct?

• A) Jan should prepare an informational report.
• B) Jan should include the problems that initiated the study.
• C) Jan should not include the Computer Services director's recommendations because the CEO is the final decision maker.
• D) Jan's report should not include the table about software because her most important readers are not knowledgeable about server software.

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Definitions:

Risk Analysis Software

Computer programs used to identify, assess, and prioritize risks in projects or investments.

Optimization Models

Mathematical techniques used to find the best possible solution or outcome in situations with various constraints and objectives.

Crystal Ball

A metaphor often used to describe the attempt to predict or foresee future events or outcomes, especially in uncertain situations.

Shadow Price

The implied worth or value of a resource that is not priced by the market, often used in cost-benefit analysis or optimization problems.