You Work for a Company That Makes High-Volume Photocopiers for Use

question 22

Multiple Choice

You work for a company that makes high-volume photocopiers for use in business settings. Your team is going to test the usability of the new repair manual for the company's Series 400 photocopier system. You are helping to write the test materials. Which of the following is an effective task to ask a user of the Series 400 repair manual to complete?

• A) Find "toner replacement" in the index.
• B) Find the instructions for toner replacement.
• C) Follow the instructions for toner replacement to replace the toner in this Series 400 copier.
• D) Find every chapter that refers to "toner replacement."

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Definitions:

Marginal Rate

The rate at which some quantity, such as a tax rate or a rate of return, changes with respect to some change in another variable.

Transformation

A comprehensive change in condition, nature, or function of something.

Slope

The measure of the steepness or incline of a line on a graph, indicating the rate at which variables change relative to each other.

Production Possibility Frontier

A graphical representation showing the maximum quantity of different goods that can be produced with a given set of resources and technology.