A Writer Is Commenting on a First Draft of a Technical

question 39

Multiple Choice

A writer is commenting on a first draft of a technical report written by another team member. Which of the following comments is most appropriate?

• A) "You've really improved your editing skills, Brian. Your writing would be less confusing if you used more active voice. Similarly, your report would be even better if you used some bulleted lists to break up some of your longer paragraphs."
• B) "Section 3 does a great job of making a case for the importance of our usability testing. Perhaps we should also include a graph showing a decrease in customer-service calls since we started testing. We may also want to add a section on user feedback."
• C) "I'm working on several different projects right now. I've been able to proof the document. However, I leave it to you to check its organization. Also, I feel you didn't sell me on the benefits of usability testing."
• D) "Use Arial Bold for all headings. Change on-line to online. Delete section 4. Add a map of the site in section 2. Otherwise, you are on the right track. Good work, Kathy."

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Definitions:

Outlook Options

The settings within Microsoft Outlook that allow users to customize their email, calendar, tasks, and overall application preferences.

Mail Options

The settings and preferences within an email program that allow users to customize their email usage and functionality.

Outgoing Email Server

A server used to send emails, handling the delivery of emails to recipients' mail servers.

Email Service Provider

A company that offers email hosting, sending, and receiving services, often with additional features like spam filtering and email marketing tools.