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Chapter 3 Discusses Three Questions to Ask About Your Audience

question 20

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Chapter 3 discusses three questions to ask about your audience during the planning stage of the writing process. One is "Why and how will the reader use your document?" What is another question to consider during planning?


Definitions:

Bona Fide Occupational Qualification

A work requirement that is necessary for the normal operation of a particular business or enterprise and may legally exclude individuals from a job based on protected characteristics in certain circumstances.

Disparate Treatment

A form of discrimination that occurs when employees are treated differently based on protected characteristics, such as race, age, or gender, without justification.

Undue Hardship

A significant difficulty or expense imposed on an employer by accommodating an employee's disability or religious practices, under U.S. employment law.

Four-Fifths Rule

Rule of thumb that provides evidence of potential discrimination if an organization's hiring rate for a minority group is less than four-fifths the hiring rate for the majority group.

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