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Chapter 21 suggests using three techniques to make your language more memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?
Peer Pressure
The influence exerted by a peer group, encouraging individuals to change their attitudes, values, or behaviors to conform to group norms.
Participation
The active involvement of individuals or groups in decision-making processes or activities that affect them.
Self-Efficacy
An individual's belief in their own ability to complete tasks and reach goals, influencing their approach to challenges and perseverance.
Goal Difficulty
The extent to which a goal is challenging and requires effort to achieve, with more difficult goals often leading to higher motivation and performance.
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