In an Interpersonal Conversation, When Listeners Are Distracted, Life-Story Tellers

question 14

Multiple Choice

In an interpersonal conversation, when listeners are distracted, life-story tellers tend to

• A) Talk longer and give more elaborate narrative accounts
• B) Recall fewer details of the telling at a later point in time
• C) Express fewer emotion words in the telling
• D) Develop long-term feelings of animosity for the listener

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Definitions:

Missionary Selling

A sales technique where the seller focuses on the benefits of the product rather than making an immediate sale, often educating the customer on the product’s value.

Potential Customers

Individuals or organizations that are likely to be interested in a company's products or services but have not yet made a purchase.

Finalizing a Sale

The process of completing a transaction wherein the buyer receives the product or service and the seller receives the payment.

Sales Process

A series of steps undertaken by a sales team to convert potential leads into paying customers, typically including stages such as prospecting, presentation, and closing.