Service ________ Means That a Firm Cannot Store Its Services

question 35

Multiple Choice

Service ________ means that a firm cannot store its services.

• A)intangibility
• B)empathy
• C)variability
• D)inseparability
• E)perishability

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Definitions:

Consumer Innovations

Developments and improvements in products and services aimed at enhancing the experience and satisfaction of consumers, often driven by technological advancements.

Cosmetics

Products applied to the body, especially the face, to enhance or alter the appearance, including items like makeup, lotions, and fragrances.

Aimee Semple McPherson

An influential American evangelist and media personality in the early 20th century, known for her healing services and founding of the Foursquare Church.

1920s Fundamentalism

A religious movement that emphasized a literal interpretation of the Bible, significantly influential in the United States during the 1920s.