A Bank Utilising CRM Systems Wants to Generate Customer Profiles

question 111

Multiple Choice

A bank utilising CRM systems wants to generate customer profiles to determine its high-value customers.

• A)The risk of losing this customer
• B)The current value of this customer to the bank
• C)The interest each customer may have in buying new financial products
• D)A and B
• E)A,B,and C

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Definitions:

Hard Drive

A data storage device used for storing and retrieving digital information using rapidly rotating disks coated with magnetic material.

Adequacy Of Consideration

The sufficiency of what is exchanged in a contract to make the agreement enforceable, ensuring each party receives something of value.

Bankruptcy

A legal procedure for dealing with debt problems of individuals and businesses; officially declared inability to pay outstanding debts.

Promissory Estoppel

A legal principle that prevents a promisor from denying a promise when the promisee relies on it to their detriment.