Examlex
Which of the following is not an example of a demographic variable that can be used in segmentation?
Empathy
The ability to understand and share the feelings of another person.
Service Quality
The assessment of how well a service meets or exceeds customer expectations, often related to factors like responsiveness, assurance, and empathy.
Tangibility
The physical existence of a product, making it possible to touch, see, and directly experience it.
Service Quality
Evaluating how closely a provided service aligns with what the customer anticipated.
Q4: An arcade owner wants to know whether
Q14: According to the writings of Don Peppers
Q15: Companies that successfully practice customer relationship management
Q41: _ is when consumers assign meaning to
Q47: Which of the following is the best
Q51: Which media vehicle is likely the one
Q89: Trading firms are practicing _ when they
Q101: With _,the selling price is based on
Q108: When companies provide financial support to help
Q126: _occurs when a product is launched into