Using a CRM Approach,customers Must Be ________ and Communications ________

question 124

Multiple Choice

Using a CRM approach,customers must be ________ and communications ________ accordingly.

• A)differentiated; standardised
• B)targeted; implemented
• C)prioritised; standardised
• D)identified; targeted
• E)prioritised; customised

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Definitions:

Broadcast Media

Forms of media that distribute audio or visual content to a wide audience via television, radio, or other transmission devices.

Public Airwaves

The radio frequency spectrum that is considered public property and is regulated by government agencies to ensure it is used in the public interest.

First Amendment

Part of the Bill of Rights in the United States Constitution, protecting freedom of speech, religion, press, assembly, and petition.

U.S. Constitution

The supreme law of the United States, establishing the framework of the national government, the division of powers, and the rights of citizens.