Surface Acting Is Trying to Modify Your True Inner Feelings

question 100

True/False

Surface acting is trying to modify your true inner feelings based on display rules.

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Definitions:

Underutilizing

Not making the most effective or efficient use of a resource, person, or capability.

Overloading

A situation where an individual or system is given more work or information than can be handled comfortably or efficiently.

Skill Set

A collection of skills and abilities that an individual possesses, which can be applied in various jobs, tasks, or projects.

Realistic Goals

Objectives set that are achievable and based on practical considerations of actual conditions.