When a Boss Wants a Subordinate to Do Things Falling

question 19

Multiple Choice

When a boss wants a subordinate to do things falling outside the zone of indifference,as identified by Chester,the manager must ______________.

• A)publicize the importance of the zone to employees
• B)acknowledge the power and influence of the zone
• C)limit the zone to highlight certain behaviors
• D)enlarge the zone to accommodate additional behaviors
• E)explain the zone to employees

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Definitions:

Written Communication

The process of conveying information or ideas through the written word.

Organizational Culture

The set of shared values, beliefs, and practices that characterize how a company’s employees behave and interact.

External Adaptation

The process by which an organization adjusts and changes in response to the external environment.

Internal Integration

The process of harmonizing internal operations and departments within an organization to work more effectively together.